August 2017 –

Advisor, Ministry of Justice (MoJ)

An exciting opportunity to be part of building a new service design team (Design and Commissioning) – getting the customer understood and at the heart of Ministry of Justice.

May 2016 –
August 2017

Graduate Advisor (Design), Department of Internal Affairs (DIA)

Working within the Business Design and Innovation team (an internal service design consultancy) to deliver change initiatives, including those part of Result 10 of the government wide Better Public Services. This initiative, led by DIA, will mean that 70% of New Zealanders transactions with government will be digital by mid-2017. My role is to provide Service Design and UX Design support and advice on various projects. We influence key stakeholders with user-centric design methods, conduct customer research, user testing sessions, and facilitate workshops.

February – May 2016


Junior Designer, Open Lab NZ

At Open Lab I was involved in – and heading up – branding projects, experience design workshops, graphic design, and typographic projects.

Tutor, College of Creative Arts at Massey University, Wellington

Co-teaching to undergraduate students.

February – May 2016


Committee Member, Designers Institute of New Zealand Student Council

Working as a Massey University rep alongside Cathy Veninga and
eleven other talented design students from around the country, we collaboratively developed the strategy and design as to how the Student Council would work, ready to be started in 2016.

2015 –16

Participant, Global GovJam 2015 led by Empathy Design and MPI

Using service design methods over two days, myself and three public-service professionals created a service to unlock play at work.

June 2015

Team Leader, Radio New Zealand Workshop with OpenLab NZ 

Myself and three other designers; Hannah McGeorge, Pelepesite Tofilau, and Sam Bazalo, formed a multi-disciplinary team. We used experience design methods to investigate how to engage younger audiences in Radio New Zealand content.

See more about this project here

April 2015

Participant, Design Thinking Workshop led by Stanford d.school with Massey University and Fairfax Media

Taking the designer role in a team of MBA students and mentors, we used d.school methods of design thinking, led by Justin Ferrell.

See more about this project here

February 2015

Committee Member, Massey University Banter and Brews Club

Undertook event design, planning, and execution. My main role was to create and maintain a positive relationship with our sponsors in order to maintain our funding and venues.


Experience Design Intern, New Zealand Post

Collaborating with the Customer Channels Team members on user-centric design processes, graphic design, visualising organisation documents, branding.

November 2014 – February 2015



Bachelor of Design (Honours) in Visual Communication Design
Massey University College of Creative Arts

See projects undertaken while at Massey here




Awarded MISTD, International Society of Typographic Designers (ISTD)

See more about this project here